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Re: Remove an old account from MyBT

JudithH — Mon, 04 Mar 2024 09:46:19 GMT

Good morning

I have two old accounts showing on my BT online account which I would like removed please? Are you able to help me please?

Thank you

Judith

Re: Remove an old account from MyBT

DavidM — Mon, 04 Mar 2024 09:54:07 GMT

Hi @JudithH and welcome to our community and thanks for posting.

I've moved your post so we can help you with this. I'll be happy to lend a hand. Just check your inbox for my message and drop me over the details.

Cheers

David

Re: Remove an old account from MyBT

DavidM — Mon, 04 Mar 2024 10:30:23 GMT

Hi @JudithH ,

Please reply to the private message I sent you. Don't post personal details publicly.

Cheers

David

Re: Remove an old account from MyBT

JudithH — Mon, 04 Mar 2024 11:21:16 GMT

Hello David

Apologies but I am struggling to work my round this forum and where to find things.

EDIT BY MOD

Thank you

Judith Howe

Re: Remove an old account from MyBT

DavidM — Mon, 04 Mar 2024 11:22:47 GMT

Hi @JudithH

Thanks for posting. If you check the top right of the page you should see an envelope. Click that and you'll see my message. Just reply to that with the details.

Cheers

David