https://community.bt.com/t5/Bills-Packages/Engineer-Visit-Status-Cancelled/m-p/2353127#M166201 <P>This is a customer help customer and your post does not go to BT</P> <P>phone CS 03301234150 and they should be able to answer your question</P> Tue, 05 Mar 2024 22:16:46 GMT imjolly 2024-03-05T22:16:46Z https://community.bt.com/t5/Bills-Packages/Engineer-Visit-Status-Cancelled/m-p/2353110#M166190 <P>Hi,</P><P>I have recently upgraded my broadband to Full Fibre (1000mb) and I received an email confirmation a few days ago. When I go to 'Track Orders' it shows me that I will receive the C to P welcome package on the 12th March, however the status of the engineer visit is 'cancelled' which was scheduled for the 14th March. What does this mean? Will I be upgraded to full fibre or not? Will the engineer show up?</P><P>Thanks,</P><P>Ihtishaam Mansha</P> Tue, 05 Mar 2024 21:21:00 GMT https://community.bt.com/t5/Bills-Packages/Engineer-Visit-Status-Cancelled/m-p/2353110#M166190 Shaam93 2024-03-05T21:21:00Z https://community.bt.com/t5/Bills-Packages/Engineer-Visit-Status-Cancelled/m-p/2353127#M166201 <P>This is a customer help customer and your post does not go to BT</P> <P>phone CS 03301234150 and they should be able to answer your question</P> Tue, 05 Mar 2024 22:16:46 GMT https://community.bt.com/t5/Bills-Packages/Engineer-Visit-Status-Cancelled/m-p/2353127#M166201 imjolly 2024-03-05T22:16:46Z