https://community.bt.com/t5/Bills-Packages/Multiple-accounts-on-BTID-and-defaults-to-old-account/m-p/2354646#M166335 <P>you need to contact CS 03301234150 and they can remove old account for you</P> Sat, 09 Mar 2024 10:11:43 GMT imjolly 2024-03-09T10:11:43Z https://community.bt.com/t5/Bills-Packages/Multiple-accounts-on-BTID-and-defaults-to-old-account/m-p/2354572#M166331 <P>Hi,</P><P>I have just rejoined BT and therefore have new account. When I log in, the website defaults to an older non active account instead of the new current one. &nbsp;How can I delete the old accounts that are no longer needed?</P><P>&nbsp;</P><P>TIA <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sat, 09 Mar 2024 08:05:10 GMT https://community.bt.com/t5/Bills-Packages/Multiple-accounts-on-BTID-and-defaults-to-old-account/m-p/2354572#M166331 Danmo 2024-03-09T08:05:10Z https://community.bt.com/t5/Bills-Packages/Multiple-accounts-on-BTID-and-defaults-to-old-account/m-p/2354646#M166335 <P>you need to contact CS 03301234150 and they can remove old account for you</P> Sat, 09 Mar 2024 10:11:43 GMT https://community.bt.com/t5/Bills-Packages/Multiple-accounts-on-BTID-and-defaults-to-old-account/m-p/2354646#M166335 imjolly 2024-03-09T10:11:43Z