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Claiming Reward card blank

lukey_79 — Wed, 13 Mar 2024 08:10:18 GMT

Good morning,

I have what appears to be the common issue of not being able to claim a reward card as it appears blank. I believe this is due to having old accounts from what I’ve read.

I’m hoping a BT moderator can help 😊

Re: Claiming Reward card blank

DavidM — Wed, 13 Mar 2024 10:00:30 GMT

Hi @lukey_79 and welcome to our community.

Thanks for posting about the reward card. Sorry you're having problems claiming it. I can help. I'll need a few details so check your inbox for my message and drop me over the details.

Cheers

David

Re: Claiming Reward card blank

DavidM — Sat, 16 Mar 2024 11:03:21 GMT

Thanks for sending over the details @lukey_79 .

That's been processed for you now and will be with you after the orders close off.

Cheers

David