This topic

Deleting old account

ZD242 — Wed, 13 Mar 2024 16:19:36 GMT

Hi,

I'd like to get an old account removed from MyBT as it's from my ex-marital address.

Apparently customer services struggle to do it but this is the place that can...

Could anyone help please?

Re: Deleting old account

NeilO — Wed, 13 Mar 2024 19:45:26 GMT

@ZD242 I'll send you a private message so you can get in touch with your details and we'll be happy to help. We're very busy in the moderation team at the moment so it will take us longer than usual to reply back.

Thanks
Neil

Re: Deleting old account

PaddyB — Mon, 18 Mar 2024 19:38:53 GMT

Hi @ZD242,

Thank you for sending in your details. I've removed that old account.

If you need anything else, please drop me a reply to the PM I sent you earlier.

Thanks,

Paddy

Re: Deleting old account

ZD242 — Mon, 18 Mar 2024 19:53:51 GMT

Thank you!