https://community.bt.com/t5/Bills-Packages/Re-Xbox-Ultimate-Game-Pass-Issue-System-down-down-for/m-p/2359184#M167027 <P>I am getting this issue too. I tried last Monday and today (Saturday) I called the number and after 20 mins they told me to contact Microsoft about it! Not happy as I hoped to use game pass over the Easter bank holiday.</P><P>any chance of some help with this please?</P><P>many thanks</P><P>Adrian</P><P>&nbsp;</P> Sat, 30 Mar 2024 18:53:27 GMT morrisonjones 2024-03-30T18:53:27Z https://community.bt.com/t5/Bills-Packages/Re-Xbox-Ultimate-Game-Pass-Issue-System-down-down-for/m-p/2359184#M167027 <P>I am getting this issue too. I tried last Monday and today (Saturday) I called the number and after 20 mins they told me to contact Microsoft about it! Not happy as I hoped to use game pass over the Easter bank holiday.</P><P>any chance of some help with this please?</P><P>many thanks</P><P>Adrian</P><P>&nbsp;</P> Sat, 30 Mar 2024 18:53:27 GMT https://community.bt.com/t5/Bills-Packages/Re-Xbox-Ultimate-Game-Pass-Issue-System-down-down-for/m-p/2359184#M167027 morrisonjones 2024-03-30T18:53:27Z https://community.bt.com/t5/Bills-Packages/Re-Xbox-Ultimate-Game-Pass-Issue-System-down-down-for/m-p/2359218#M167028 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/333307">@morrisonjones</a></SPAN> and welcome to our community.</P> <P>I'm sorry you're having problems claiming the game pass. The customer service guys should have been able to deal with that for you. I'll be happy to step in. Check your inbox for my message and drop me over the details.</P> <P>Cheers</P> <P>David</P> Sun, 31 Mar 2024 09:02:37 GMT https://community.bt.com/t5/Bills-Packages/Re-Xbox-Ultimate-Game-Pass-Issue-System-down-down-for/m-p/2359218#M167028 DavidM 2024-03-31T09:02:37Z