https://community.bt.com/t5/Bills-Packages/2-accounts/m-p/2359322#M167041 <P>Have you simply tried contacting BT directly, either by telephone call or live chat?</P><P><A href="https://www.bt.com/help/contact-bt" target="_blank">https://www.bt.com/help/contact-bt</A></P> Mon, 01 Apr 2024 01:40:26 GMT infinitywaiter 2024-04-01T01:40:26Z https://community.bt.com/t5/Bills-Packages/2-accounts/m-p/2359287#M167039 <P>I have recently joined BT and have logged in using my email address but I have another very old account which is closed linked to the same email address. How do I remove the old account so I can access the new account online. Please</P> Sun, 31 Mar 2024 19:07:45 GMT https://community.bt.com/t5/Bills-Packages/2-accounts/m-p/2359287#M167039 Rhead 2024-03-31T19:07:45Z https://community.bt.com/t5/Bills-Packages/2-accounts/m-p/2359322#M167041 <P>Have you simply tried contacting BT directly, either by telephone call or live chat?</P><P><A href="https://www.bt.com/help/contact-bt" target="_blank">https://www.bt.com/help/contact-bt</A></P> Mon, 01 Apr 2024 01:40:26 GMT https://community.bt.com/t5/Bills-Packages/2-accounts/m-p/2359322#M167041 infinitywaiter 2024-04-01T01:40:26Z