https://community.bt.com/t5/Bills-Packages/Returned-Kit/m-p/2359372#M167045 <P>I left BT &nbsp;in November and promptly returned the equipment. I then did not hear anything until the new year and assumed that there were no issues as weeks had passed. I have since been hounded with emails and letters that BT have not received the equipment. I no longer have the receipt from the post office considering such a long period of time passed before I had any correspondence.</P><P>This forum appears to be full of people with the same issue which clearly highlights there is a problem with the process that is currently in place. Any help to resolve this issue would be appreciated</P> Mon, 01 Apr 2024 11:29:58 GMT Patrickmorton 2024-04-01T11:29:58Z https://community.bt.com/t5/Bills-Packages/Returned-Kit/m-p/2359372#M167045 <P>I left BT &nbsp;in November and promptly returned the equipment. I then did not hear anything until the new year and assumed that there were no issues as weeks had passed. I have since been hounded with emails and letters that BT have not received the equipment. I no longer have the receipt from the post office considering such a long period of time passed before I had any correspondence.</P><P>This forum appears to be full of people with the same issue which clearly highlights there is a problem with the process that is currently in place. Any help to resolve this issue would be appreciated</P> Mon, 01 Apr 2024 11:29:58 GMT https://community.bt.com/t5/Bills-Packages/Returned-Kit/m-p/2359372#M167045 Patrickmorton 2024-04-01T11:29:58Z