https://community.bt.com/t5/Bills-Packages/Re-Gamepass-Removal-Email/m-p/2359539#M167065 <P>I moved your post to start your own thread as previous one was marked solved</P> <P>did you receive email like the other post about fraudulent activity on your account?&nbsp; when did you activate the xbox pass?</P> Tue, 02 Apr 2024 13:46:35 GMT imjolly 2024-04-02T13:46:35Z https://community.bt.com/t5/Bills-Packages/Re-Gamepass-Removal-Email/m-p/2359531#M167064 <P>Would you mind helping me? I had the 12-month offer activated and my son went on his computer to play his games, but its has been deactivated. Please help me with this&nbsp;</P> Tue, 02 Apr 2024 13:32:46 GMT https://community.bt.com/t5/Bills-Packages/Re-Gamepass-Removal-Email/m-p/2359531#M167064 alexmcc818 2024-04-02T13:32:46Z https://community.bt.com/t5/Bills-Packages/Re-Gamepass-Removal-Email/m-p/2359539#M167065 <P>I moved your post to start your own thread as previous one was marked solved</P> <P>did you receive email like the other post about fraudulent activity on your account?&nbsp; when did you activate the xbox pass?</P> Tue, 02 Apr 2024 13:46:35 GMT https://community.bt.com/t5/Bills-Packages/Re-Gamepass-Removal-Email/m-p/2359539#M167065 imjolly 2024-04-02T13:46:35Z