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Re: Deceased persons contract

amy2024 — Fri, 23 Feb 2024 15:41:42 GMT

Hi, I have just experienced the same thing, my father has died and I’ve just been told I’m now responsible for the outstanding months of the contract as I was the person who called and cancelled! I was never told this when I called, is there any way you can help me too? please

Re: Deceased persons contract

imjolly — Fri, 23 Feb 2024 15:44:44 GMT

I moved your post to start your own as previous post was marked as solved

I have asked a forum mod to help you and they will post here

Re: Deceased persons contract

DanielS — Fri, 23 Feb 2024 16:05:14 GMT

Hi @amy2024,

Thank you for taking the time to join the Community.

I am sorry to hear that your Father has passed away and for any unneccessary stress that this has caused you at an already difficult time.

I will send you a private message so my team can fully help you.

We'll look into this and come back to you.

Thank you

DanielS

Re: Deceased persons contract

imjolly — Fri, 05 Apr 2024 10:43:28 GMT

@amy2024

please delete account number for your security as this is a public forum

Re: Deceased persons contract

amy2024 — Fri, 05 Apr 2024 10:47:46 GMT

I don’t know how! I’d like to delete it completely but can’t see how

Re: Deceased persons contract

licquorice — Fri, 05 Apr 2024 10:59:10 GMT

You can only edit posts for an hour and you are unable to delete it completely. I have informed the mods but will delete the post for you if you wish.

Re: Deceased persons contract

amy2024 — Fri, 05 Apr 2024 11:00:12 GMT

Yes please delete, thanks

Re: Deceased persons contract

licquorice — Fri, 05 Apr 2024 11:01:46 GMT

Done

Re: Deceased persons contract

NeilO — Fri, 05 Apr 2024 12:00:24 GMT

@amy2024 I can see your private message in our queue, we'll get back to you on that today.

Thanks

Neil