https://community.bt.com/t5/Bills-Packages/access-denied/m-p/2374924#M167638 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/326006">@kenneth456</a></SPAN> I'm sorry to see you're experiencing this issue, Is your BT ID in the format of an email address?</P> <P>Thanks</P> <P>Neil</P> Sun, 14 Apr 2024 12:27:26 GMT NeilO 2024-04-14T12:27:26Z https://community.bt.com/t5/Bills-Packages/access-denied/m-p/2374824#M167633 <P>Been with BT more than 20 years and now when I try to log in to view my bills, all I get is this message (Access Denied),</P> Sun, 14 Apr 2024 08:22:28 GMT https://community.bt.com/t5/Bills-Packages/access-denied/m-p/2374824#M167633 kenneth456 2024-04-14T08:22:28Z https://community.bt.com/t5/Bills-Packages/access-denied/m-p/2374924#M167638 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/326006">@kenneth456</a></SPAN> I'm sorry to see you're experiencing this issue, Is your BT ID in the format of an email address?</P> <P>Thanks</P> <P>Neil</P> Sun, 14 Apr 2024 12:27:26 GMT https://community.bt.com/t5/Bills-Packages/access-denied/m-p/2374924#M167638 NeilO 2024-04-14T12:27:26Z