https://community.bt.com/t5/Bills-Packages/Unable-to-activate-Game-Pass-Ultimate-6-months/m-p/2375809#M167680 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/334381">@hasadon123</a></SPAN>, sorry you can't claim the Game Pass online at the moment. Get in touch on the 'Message now' option on this page <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">Broadband | BT Help</A> and one of our guides will be able to complete the form to claim your Game Pass.</P> <P>Cheers</P> <P>John</P> Mon, 15 Apr 2024 11:27:20 GMT JohnC2 2024-04-15T11:27:20Z https://community.bt.com/t5/Bills-Packages/Unable-to-activate-Game-Pass-Ultimate-6-months/m-p/2375011#M167647 <P>Hi,</P><P>&nbsp;</P><P>I have a full fibre 300 package which grants me access to 6 months of game pass ultimate. When I try and add it on on MyBt I always get the message included in the screenshot. I have been trying to do this for the last 3 months now, on multiple different devices, having cleared cash, used incognito etc. to no avail. Is anybody able to help?</P><P>&nbsp;</P><P>It looks like a moderator can activate it for me so please can this be done.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-04-14 180517.png" style="width: 999px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/84249i9435A915FAE66150/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2024-04-14 180517.png" alt="Screenshot 2024-04-14 180517.png" /></span></P> Sun, 14 Apr 2024 17:15:11 GMT https://community.bt.com/t5/Bills-Packages/Unable-to-activate-Game-Pass-Ultimate-6-months/m-p/2375011#M167647 hasadon123 2024-04-14T17:15:11Z https://community.bt.com/t5/Bills-Packages/Unable-to-activate-Game-Pass-Ultimate-6-months/m-p/2375809#M167680 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/334381">@hasadon123</a></SPAN>, sorry you can't claim the Game Pass online at the moment. Get in touch on the 'Message now' option on this page <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">Broadband | BT Help</A> and one of our guides will be able to complete the form to claim your Game Pass.</P> <P>Cheers</P> <P>John</P> Mon, 15 Apr 2024 11:27:20 GMT https://community.bt.com/t5/Bills-Packages/Unable-to-activate-Game-Pass-Ultimate-6-months/m-p/2375809#M167680 JohnC2 2024-04-15T11:27:20Z