https://community.bt.com/t5/Bills-Packages/Why-is-1-6-gig-speed-only-available-on-EE/m-p/2375873#M167686 <P>I'm due to renew my contract soon. I'm with BT.</P><P>I'm currently at the 500 Mbps and the highest speed offered at the renewal is the 900 Mbps.</P><P>But when I'm typing the post code in on thinkbroadband website the highest available speed is 1600 Mbps via EE.</P><P>If BT and EE are the same company why doesn't either EE offers appear at the renewal page or why doesn't the 1.6 gig package appear as a BT offer?</P> Mon, 15 Apr 2024 13:51:30 GMT Bowdon 2024-04-15T13:51:30Z https://community.bt.com/t5/Bills-Packages/Why-is-1-6-gig-speed-only-available-on-EE/m-p/2375873#M167686 <P>I'm due to renew my contract soon. I'm with BT.</P><P>I'm currently at the 500 Mbps and the highest speed offered at the renewal is the 900 Mbps.</P><P>But when I'm typing the post code in on thinkbroadband website the highest available speed is 1600 Mbps via EE.</P><P>If BT and EE are the same company why doesn't either EE offers appear at the renewal page or why doesn't the 1.6 gig package appear as a BT offer?</P> Mon, 15 Apr 2024 13:51:30 GMT https://community.bt.com/t5/Bills-Packages/Why-is-1-6-gig-speed-only-available-on-EE/m-p/2375873#M167686 Bowdon 2024-04-15T13:51:30Z https://community.bt.com/t5/Bills-Packages/Why-is-1-6-gig-speed-only-available-on-EE/m-p/2375878#M167687 <P>BT and EE are separate companies with the BT Group just as Plusnet is also a member of BT Group</P> <P>at present from other forum posts the 1.6gb is only available to new EE customer and not switches from BT. I am sure this will change when BT/EE get a system in place .&nbsp; you could move to EE and in fact might be encouraged to move to EE when you renew at upgrade to 900mb&nbsp;</P> Mon, 15 Apr 2024 14:08:38 GMT https://community.bt.com/t5/Bills-Packages/Why-is-1-6-gig-speed-only-available-on-EE/m-p/2375878#M167687 imjolly 2024-04-15T14:08:38Z