This topic

BT returns

saltymike1 — Thu, 18 Apr 2024 14:16:20 GMT

I've just switched my broadband from BT to EE and now have 2 BT returns pre paid plastic bags - I only have one home hub and it's power supply, there seems to be no way to identify what items BT would like me to return although there are item numbers on the labels - these are: label one : 105690 Qty 1, and label 2 : 105690 Qty 1 + 119581 Qty 1

Any help would be much appreciated

Michael

Re: BT returns

gg30340 — Thu, 18 Apr 2024 18:15:52 GMT

Either bag will do and put the other one in the bag as well. Keep your Proof of Postage and if possible take a photo of it in case you misplace the receipt and do not delete it until you have been notified by BT that they have received the bag and even then I would recommend that you keep it even longer.

Re: BT returns

saltymike1 — Thu, 18 Apr 2024 21:33:26 GMT

Good advice thankyou