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Claiming Virtual Reward Card

gemtai — Thu, 18 Apr 2024 15:05:10 GMT

How do I claim my Virtual Reward Card. There's nothing on my homepage, and the link to claim that from your reminder email just takes me to the homepage

Thank you

Re: Claiming Virtual Reward Card

DavidM — Thu, 18 Apr 2024 15:31:40 GMT

Hi @gemtai and welcome.

Sorry you're having problems claiming your reward card. Have you set up your BTID? Have all your orders closed?

Cheers

David

Re: Claiming Virtual Reward Card

gemtai — Thu, 18 Apr 2024 17:33:12 GMT

Hi,

I have MyBT account, is it same as BTID? If not, how to apply BTID?

Thanks

Gem

Re: Claiming Virtual Reward Card

DavidM — Thu, 18 Apr 2024 18:34:41 GMT

Hi @gemtai

Yes it's your MyBT. I'll need to take a look at this for you so check your inbox for my message and drop me over the details.

Cheers

David