Default on credit file

Chrisc1 — Thu, 18 Apr 2024 16:50:10 GMT

I have recently applied for a mortgage and much to

my dismay their is a default on my credit history from 2020 for 21.00 pounds

Bt had changed my account and admitted their mistake back then but it’s still on my credit report

how do I contact someone

the phone lines are useless

any help would be appreciated as it’s now affect the purchase of this house and I could lose this

many thanks

Re: Default on credit file

DavidM — Thu, 18 Apr 2024 17:11:26 GMT

Hi @Chrisc1 and thanks for posting.

Sorry you're having problems with your credit history. The first you ned to do is raise a dispute with either Equifax or Experian, depending on who the debt is with.

Online at www.equifax.co.uk/ask
Call 0800 014 2955
Address – Equifax Ltd
- Customer Service Centre
- PO Box 10036
- Leicester
- LE3 4FS

Online at www.experian.co.uk
Call 0344 481 8000
Address - Experian Headquarters Talbot House
- Talbot Street
- Nottingham
- N80 1TH

They'll then liaise with BT for you.

Cheers

David

This topic

Default on credit file

Re: Default on credit file