This topic

Broardband ONLY NO phone

birchp — Sun, 21 Apr 2024 08:24:16 GMT

I'm updating trying to order Fibre 1 Broadband NO phone currently £29.99 per month. Unable to action online?

Cancel elements of contract

birchp — Sun, 21 Apr 2024 06:50:52 GMT

Good Morning,

I have BT Broadband & Land line, can I cancel the landline and keep Broadband and the same email address.

Re: Cancel elements of contract

Keith_Beddoe — Sun, 21 Apr 2024 06:58:07 GMT

@birchp

You would have to start a new broadband only contract. The saving is only about £3-5 plus any call packages that you have.

https://www.bt.com/broadband/broadband-without-landline

If you try to cancel the phone service you have, then that would cease your broadand.

Re: Broardband ONLY NO phone

iniltous — Sun, 21 Apr 2024 08:27:24 GMT

Are you attempting to become ( new ) BT customer , or you are an existing BT customer and are trying to remove the existing BT phone service at renewal

Re: Broardband ONLY NO phone

Keith_Beddoe — Sun, 21 Apr 2024 08:27:23 GMT

If you have an existing contract, then the only way to do it, is by ringing up. Are you still in a contract, and how long has it got to run?

Re: Broardband ONLY NO phone

Keith_Beddoe — Sun, 21 Apr 2024 08:42:28 GMT

@iniltous

See https://community.bt.com/t5/Bills-Packages/Cancel-elements-of-contract/m-p/2378737#M168063

Re: Broardband ONLY NO phone

Keith_Beddoe — Sun, 21 Apr 2024 08:44:56 GMT

@birchp

What broadband package to you have at the moment, as you may not be able to downgrade to the same price as a new customer.

Re: Broardband ONLY NO phone

birchp — Sun, 21 Apr 2024 08:58:55 GMT

Fibre 2 £46.95

Re: Broardband ONLY NO phone

birchp — Sun, 21 Apr 2024 09:00:51 GMT

Current account I need to tighten purse strings - No land line just broadband NO extras

Re: Broardband ONLY NO phone

Keith_Beddoe — Sun, 21 Apr 2024 09:08:21 GMT

All you can do is to call BT to see if they can offer a cheaper deal. They are often reluctant to allow the downgrading of a broadband package, but you may save a few pounds.

Re: Broardband ONLY NO phone

HHGTTG — Sun, 21 Apr 2024 09:23:12 GMT

@birchp

Why not ditch BT and go with say Three and use one of their 4G or 5G BB hubs that is assuming you have got good Three receptions where you are.

Re: Broardband ONLY NO phone

birchp — Sun, 21 Apr 2024 09:27:10 GMT

from 3 "We can't offer Home Broadband at your address right now, but we're busy expanding our network to connect more homes"

Re: Broardband ONLY NO phone

HHGTTG — Sun, 21 Apr 2024 09:30:06 GMT

Oh that's a shame.