https://community.bt.com/t5/Bills-Packages/BT-lie-to-me/m-p/2379044#M168186 <P>Why do you think it is BT that haven't informed Sky rather than Sky have ignored the request?</P> <P>Call both BT and Sky customer services to discover which company is at fault (if either).</P> <P>BT Customer services <BR />0330 1234 150</P> Mon, 22 Apr 2024 14:51:55 GMT licquorice 2024-04-22T14:51:55Z https://community.bt.com/t5/Bills-Packages/BT-lie-to-me/m-p/2379038#M168183 <PRE><SPAN class="">I bought the broadband internet package from BT and they told me that they would notify my old provider, Sky and they continue to charge me and nothing was notified. I need a resolution</SPAN></PRE><P>&nbsp;</P> Mon, 22 Apr 2024 14:26:22 GMT https://community.bt.com/t5/Bills-Packages/BT-lie-to-me/m-p/2379038#M168183 babinton 2024-04-22T14:26:22Z https://community.bt.com/t5/Bills-Packages/BT-lie-to-me/m-p/2379044#M168186 <P>Why do you think it is BT that haven't informed Sky rather than Sky have ignored the request?</P> <P>Call both BT and Sky customer services to discover which company is at fault (if either).</P> <P>BT Customer services <BR />0330 1234 150</P> Mon, 22 Apr 2024 14:51:55 GMT https://community.bt.com/t5/Bills-Packages/BT-lie-to-me/m-p/2379044#M168186 licquorice 2024-04-22T14:51:55Z