https://community.bt.com/t5/Bills-Packages/Game-pass/m-p/2380832#M168579 <P>Hi signed up for a package including 12 month game pass ultimate after waiting for 14 day cooling period to pass and paying first bill I am still unable to activate Xbox game pass. Message pops up when following instructions ‘unable to process this request. Please try again’ . Can anyone help me called and tried to chat however getting no satisfaction. Thanks</P> Mon, 29 Apr 2024 17:57:01 GMT Anthonyrooney 2024-04-29T17:57:01Z https://community.bt.com/t5/Bills-Packages/Game-pass/m-p/2380832#M168579 <P>Hi signed up for a package including 12 month game pass ultimate after waiting for 14 day cooling period to pass and paying first bill I am still unable to activate Xbox game pass. Message pops up when following instructions ‘unable to process this request. Please try again’ . Can anyone help me called and tried to chat however getting no satisfaction. Thanks</P> Mon, 29 Apr 2024 17:57:01 GMT https://community.bt.com/t5/Bills-Packages/Game-pass/m-p/2380832#M168579 Anthonyrooney 2024-04-29T17:57:01Z https://community.bt.com/t5/Bills-Packages/Game-pass/m-p/2380891#M168586 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/335199">@Anthonyrooney</a></SPAN>,</P> <P>Thank you for posting and welcome to the community. I'm sorry you haven't been able to activate your Game Pass. Send me your details and I'll get this sorted.</P> <P>I&nbsp;have sent you a private message with instructions for contacting the team.&nbsp; You can access your messages via the envelope icon at the top right of the screen, or click on this link,&nbsp;<A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank"><U>Private messages</U></A></P> <P>Thanks,</P> <P>Paddy</P> Tue, 30 Apr 2024 07:40:30 GMT https://community.bt.com/t5/Bills-Packages/Game-pass/m-p/2380891#M168586 PaddyB 2024-04-30T07:40:30Z