https://community.bt.com/t5/Bills-Packages/I-am-unable-to-login-to-my-bt-account/m-p/2381202#M168647 <P>I am unable to login to mybt account I get the following message</P><P>"An error occurred during a connection to home.bt.com.</P><DIV><UL><LI>This problem can sometimes be caused by disabling or refusing to accept cookies. "</LI></UL><P>Trying again does nothing - no help offered anywhere</P></DIV> Wed, 01 May 2024 17:17:41 GMT nickwaller41 2024-05-01T17:17:41Z https://community.bt.com/t5/Bills-Packages/I-am-unable-to-login-to-my-bt-account/m-p/2381202#M168647 <P>I am unable to login to mybt account I get the following message</P><P>"An error occurred during a connection to home.bt.com.</P><DIV><UL><LI>This problem can sometimes be caused by disabling or refusing to accept cookies. "</LI></UL><P>Trying again does nothing - no help offered anywhere</P></DIV> Wed, 01 May 2024 17:17:41 GMT https://community.bt.com/t5/Bills-Packages/I-am-unable-to-login-to-my-bt-account/m-p/2381202#M168647 nickwaller41 2024-05-01T17:17:41Z https://community.bt.com/t5/Bills-Packages/I-am-unable-to-login-to-my-bt-account/m-p/2381239#M168657 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/170347">@nickwaller41</a></SPAN> Have you tried clearing the browser cookies and cache or with a different browser/device?</P> <P>Thanks<BR />Neil</P> Wed, 01 May 2024 19:40:19 GMT https://community.bt.com/t5/Bills-Packages/I-am-unable-to-login-to-my-bt-account/m-p/2381239#M168657 NeilO 2024-05-01T19:40:19Z https://community.bt.com/t5/Bills-Packages/I-am-unable-to-login-to-my-bt-account/m-p/2381248#M168658 <P>I can login with Safari on my iPad but not Firefox on my PC even after clearing the cache. Thanks for your reply</P> Wed, 01 May 2024 20:35:42 GMT https://community.bt.com/t5/Bills-Packages/I-am-unable-to-login-to-my-bt-account/m-p/2381248#M168658 nickwaller41 2024-05-01T20:35:42Z