This topic

Upgrade

Dexiardez — Fri, 03 May 2024 12:59:06 GMT

Recent upgrade from copper to fibre optic.

I used to listen to a wide range of radio channels on the old system via the broadband cable into the BT TV box.

I don't have that option now because they have placed the new fibre optic system in my conservatory... which is a good 20 + foot away from my TV. Now I have a very 'selected' choice of radio channels to choose from.

What can be done to give me back my previous radio channels...these ones I have now are...boring !!

Wasn't told about the drastic move in the equipment or the 'downgrade' in music channels at point of the so called 'upgrade' !

I haven't checked anything else yet on the BT TV box... so far... not a happy customer.

Re: Upgrade

Anonymous — Fri, 03 May 2024 13:07:25 GMT

If you have a Pro box you can connect by WiFi. Anything else will require an ethernet cable or maybe powerline adapters.

Re: Upgrade

Dexiardez — Fri, 03 May 2024 13:15:51 GMT

So, an upgrade on another upgrade to cure a not my fault problem !
Having a cable from one area to another of over 20ft is probably not what I envisaged when I 'upgraded'..tbh.
Thanks for the reply.

Re: Upgrade

Anonymous — Fri, 03 May 2024 13:41:23 GMT

What stations are you looking for? I wasn't aware that any were provided by Internet, but not something I'd use anyway. Worth noting that Bauer removed their stations from Freeview recently.

Re: Upgrade

Les-Gibson — Fri, 03 May 2024 13:47:41 GMT

Which BT box do you have? (see EE TV boxes | Compare the different boxes we offer | BT Help )

If you have the Pro box, then, depending on the construction of your house, you should be able to have your box near your TV and connect to the hub over Wi-Fi, so no extra cabling or 'upgrades' required

Re: Upgrade

Dexiardez — Fri, 03 May 2024 13:53:39 GMT

Just noting, all of the Kiss channels are missing...

Re: Upgrade

Dexiardez — Fri, 03 May 2024 13:55:35 GMT

I do not have the Pro Box...

Re: Upgrade

Les-Gibson — Fri, 03 May 2024 14:01:22 GMT

If your upgrade included a black wi-fi disc (complete wi-fi) then you can place that near to your box and run a network cable between the two.

Re: Upgrade

Anonymous — Fri, 03 May 2024 14:02:55 GMT

@Dexiardezwrote:
Just noting, all of the Kiss channels are missing...

They are Bauer station, so it may be that their removal has coincided with your upgrade. They were delivered by your aerial, not by Internet.

https://radiotoday.co.uk/2024/03/bauer-radio-station-to-leave-freeview-platform-following-satellite-and-cable-exit/

Re: Upgrade

Dexiardez — Fri, 03 May 2024 14:36:16 GMT

No, that wasn't included...

Re: Upgrade

Dexiardez — Fri, 03 May 2024 14:37:10 GMT

Thanks for the info...

Re: Upgrade

licquorice — Fri, 03 May 2024 14:46:47 GMT

It has to be coincidence, either all channels work or none do. It is not possible for the setup to allow some channels but not others, you either have internet connection or you don't, it's not selective.