This topic

bt upgrade

Lukas2 — Sun, 05 May 2024 07:14:00 GMT

I dont get email with confirmation for my 75f gift card I order online on BT.com My broadbank is working now over 2 months

Re: bt upgrade

DanielS — Sun, 05 May 2024 12:13:15 GMT

Hi @Lukas2,

Have you tried claiming the reward card through our website?

Thank you

DanielS

Re: bt upgrade

Lukas2 — Sun, 05 May 2024 13:01:51 GMT

Yes, I tried, they were supposed to contact me when it was on its way, but recently when I go to the website and the gift card is no longer available.

I got a message like below

Re: bt upgrade

DanielS — Sun, 05 May 2024 13:10:02 GMT

Thanks for getting back to me @Lukas2.

I'm going to send you a private message where you can reply back to my team through.

Thank you

DanielS