This topic

Leave BT to Rejoin BT a Day later?

amigang — Wed, 22 May 2024 12:53:56 GMT

Its seems stupid that I have to ask if i really have to do this, but basically my contract up, I want to stay with BT as they do a pretty good service and keep phone line / digital voice, emails etc it all seem easier to stay with BT.

But the best offer on Bt.com for the package I currently got is £50, for Full Fiber 100.

Now for new Customer it £29,

So I phone them about this and the best offer he could give me was £46 and nothing better, and that just a online deal for new customers. So I did say do i have to end my package, then the next day resign up to get this deal, he was silent and so i said well I have to think and phone back the end of week, if I have to do this, it completely stupid.

So by leaving and having no service for a day would I lose Phone no. Email etc? then have to resign up to them just get this deal or do think if i really said Im ending the contract then they would finally offer me this?

Has anyone else gone though this?

Re: Leave BT to Rejoin BT a Day later?

jaybeetoo — Wed, 22 May 2024 13:03:19 GMT

£50 for Fibre 100 doesn’t seem right. Are you sure there’s nothing else in your package?

Re: Leave BT to Rejoin BT a Day later?

Anonymous — Wed, 22 May 2024 13:15:45 GMT

Not that straightforward, as giving notice will cease the line. I believe that will prevent a new connection for around two weeks. You'll also lose your phone number.

You should keep your email, but only as a basic webmail account. No idea whether you could then "gift" it to the new account to regain full access.

Best bet may be to place an order with a competitor & then see if BT come back to you with a better offer.

Re: Leave BT to Rejoin BT a Day later?

amigang — Wed, 22 May 2024 13:18:26 GMT

Yep this is what I get,

https://ibb.co/28BPw1j

Re: Leave BT to Rejoin BT a Day later?

brookheather — Wed, 22 May 2024 13:19:00 GMT

Do you also have a landline or call package or add-on like Halo 3? If so you should certainly be able to remove this as part of a new contract. You will be without broadband for much longer than a day if you just terminate BT. Perhaps also compare EE or Plusnet new customer pricing.

Re: Leave BT to Rejoin BT a Day later?

gg30340 — Wed, 22 May 2024 13:24:53 GMT

What are you paying now?

How much is it going up to if you do not renew your contract and just go onto a 30 day rolling contract?