https://community.bt.com/t5/Bills-Packages/Can-t-claim-rewards/m-p/2384840#M169427 <P>Hi!</P><P>I’ve recently switched to BT and keep receiving emails to say my reward card is ready. I cannot find it after following the instructions !</P><P>I’ve also not received my Xbox live subscription can anyone help!!</P> Thu, 23 May 2024 07:23:10 GMT Sammietf1 2024-05-23T07:23:10Z https://community.bt.com/t5/Bills-Packages/Can-t-claim-rewards/m-p/2384840#M169427 <P>Hi!</P><P>I’ve recently switched to BT and keep receiving emails to say my reward card is ready. I cannot find it after following the instructions !</P><P>I’ve also not received my Xbox live subscription can anyone help!!</P> Thu, 23 May 2024 07:23:10 GMT https://community.bt.com/t5/Bills-Packages/Can-t-claim-rewards/m-p/2384840#M169427 Sammietf1 2024-05-23T07:23:10Z https://community.bt.com/t5/Bills-Packages/Can-t-claim-rewards/m-p/2384856#M169432 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/335993">@Sammietf1</a></SPAN> I'm sorry about that, if you use the message now option on the <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">contact us webpage</A> a guide will be able to help.</P> <P>Thanks</P> <P>Neil</P> Thu, 23 May 2024 09:07:21 GMT https://community.bt.com/t5/Bills-Packages/Can-t-claim-rewards/m-p/2384856#M169432 NeilO 2024-05-23T09:07:21Z