BT email after cancellation of broadband

Norma_Naylor — Thu, 23 May 2024 12:16:07 GMT

I cancelled my broadband account and the last full payment was April

I signed up to keep my email account (7.50) as soon as it showed available in mybt.

Email is working fine but when trying to manage it (from mybt) I get an error message saying I'm not the registered billing account holder and can get no further.

If I try and track the order it comes back saying there was an error loading my profile.

Can anyone help.

Thanks.

Re: BT email after cancellation of broadband

imjolly — Thu, 23 May 2024 13:15:35 GMT

try phoning Premium email call 0808 100 6778,

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BT email after cancellation of broadband

Re: BT email after cancellation of broadband