https://community.bt.com/t5/Bills-Packages/Can-t-log-in/m-p/2385897#M169666 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/336205">@mtfarrell1988</a></SPAN>, sorry you're having trouble accessing your online account. Get in touch with us by using the 'Message now' option on this page: <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">Broadband | BT Help</A></P> <P>In the meantime if you need to pay your bill you can make a payment on this link: <A href="https://my.bt.com/s/apps/appsbills/index.html#/logoutmakepaymentindex" target="_blank">BT : Make a one off payment | BT</A>&nbsp;</P> <P>Cheers</P> <P>John</P> Tue, 28 May 2024 18:37:34 GMT JohnC2 2024-05-28T18:37:34Z https://community.bt.com/t5/Bills-Packages/Can-t-log-in/m-p/2385862#M169664 <P>Hi,</P><P>Every time I try and log in the past week I get a error message to verify my email, which I did months ago and again when it keeps coming up. I click the link in the email to verify, get another error message advising wait 10 mins, which I do, then re click and verify.&nbsp;</P><P>It then advises I can now log in, when I try I get the same message and asking me to do the same over again. I need to log in to pay the bill if anyone has a solution please?&nbsp;&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-05-28 173528.png" style="width: 445px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/84653i79604C33E043AD51/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2024-05-28 173528.png" alt="Screenshot 2024-05-28 173528.png" /></span></P> Tue, 28 May 2024 16:42:57 GMT https://community.bt.com/t5/Bills-Packages/Can-t-log-in/m-p/2385862#M169664 mtfarrell1988 2024-05-28T16:42:57Z https://community.bt.com/t5/Bills-Packages/Can-t-log-in/m-p/2385897#M169666 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/336205">@mtfarrell1988</a></SPAN>, sorry you're having trouble accessing your online account. Get in touch with us by using the 'Message now' option on this page: <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">Broadband | BT Help</A></P> <P>In the meantime if you need to pay your bill you can make a payment on this link: <A href="https://my.bt.com/s/apps/appsbills/index.html#/logoutmakepaymentindex" target="_blank">BT : Make a one off payment | BT</A>&nbsp;</P> <P>Cheers</P> <P>John</P> Tue, 28 May 2024 18:37:34 GMT https://community.bt.com/t5/Bills-Packages/Can-t-log-in/m-p/2385897#M169666 JohnC2 2024-05-28T18:37:34Z