This topic https://community.bt.com/t5/Bills-Packages/How-to-remove-an-unwanted-EE-account-from-my-BT-ID-and-get-my/m-p/2386570#M169781 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/336296">@Ansmarie1</a></SPAN> you can't have an EE account number on a BT ID.</P> <P>If you have your services with EE you'll have an new EE ID for the EE website/app.</P> <P>Thanks</P> <P>Neil</P> Thu, 30 May 2024 20:00:35 GMT NeilO 2024-05-30T20:00:35Z How to remove an unwanted EE account from my BT ID and get my former BT ID page back and working https://community.bt.com/t5/Bills-Packages/How-to-remove-an-unwanted-EE-account-from-my-BT-ID-and-get-my/m-p/2386563#M169779 <P>I am no longer able to see the page with my bills and plans anymore</P> Thu, 30 May 2024 19:26:20 GMT https://community.bt.com/t5/Bills-Packages/How-to-remove-an-unwanted-EE-account-from-my-BT-ID-and-get-my/m-p/2386563#M169779 Ansmarie1 2024-05-30T19:26:20Z Re: How to remove an unwanted EE account from my BT ID and get my former BT ID page back and working https://community.bt.com/t5/Bills-Packages/How-to-remove-an-unwanted-EE-account-from-my-BT-ID-and-get-my/m-p/2386564#M169780 <P>Are you a BT customer or have you migrated to EE?&nbsp; IF the latter you need to post on EE forum <A href="https://community.ee.co.uk/" target="_blank">https://community.ee.co.uk/</A></P> Thu, 30 May 2024 19:29:21 GMT https://community.bt.com/t5/Bills-Packages/How-to-remove-an-unwanted-EE-account-from-my-BT-ID-and-get-my/m-p/2386564#M169780 imjolly 2024-05-30T19:29:21Z Re: How to remove an unwanted EE account from my BT ID and get my former BT ID page back and working https://community.bt.com/t5/Bills-Packages/How-to-remove-an-unwanted-EE-account-from-my-BT-ID-and-get-my/m-p/2386570#M169781 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/336296">@Ansmarie1</a></SPAN> you can't have an EE account number on a BT ID.</P> <P>If you have your services with EE you'll have an new EE ID for the EE website/app.</P> <P>Thanks</P> <P>Neil</P> Thu, 30 May 2024 20:00:35 GMT https://community.bt.com/t5/Bills-Packages/How-to-remove-an-unwanted-EE-account-from-my-BT-ID-and-get-my/m-p/2386570#M169781 NeilO 2024-05-30T20:00:35Z