https://community.bt.com/t5/Bills-Packages/Charged-twice/m-p/2386779#M169805 <P>After BT moved my mobile to EE when updating my broadband, I have been charged by both of them for full month in advance for EE, which I expect and for a whole month which started 3 days after my new contract with EE, I was out of contract with BT mobile.&nbsp;<BR />Do I await a refund or do I have to request this?</P> Fri, 31 May 2024 18:02:44 GMT susyiq 2024-05-31T18:02:44Z https://community.bt.com/t5/Bills-Packages/Charged-twice/m-p/2386779#M169805 <P>After BT moved my mobile to EE when updating my broadband, I have been charged by both of them for full month in advance for EE, which I expect and for a whole month which started 3 days after my new contract with EE, I was out of contract with BT mobile.&nbsp;<BR />Do I await a refund or do I have to request this?</P> Fri, 31 May 2024 18:02:44 GMT https://community.bt.com/t5/Bills-Packages/Charged-twice/m-p/2386779#M169805 susyiq 2024-05-31T18:02:44Z https://community.bt.com/t5/Bills-Packages/Charged-twice/m-p/2386821#M169810 Meant to read: both BT and EE have taken the direct debit for advance month from May to June, Fri, 31 May 2024 22:51:53 GMT https://community.bt.com/t5/Bills-Packages/Charged-twice/m-p/2386821#M169810 susyiq 2024-05-31T22:51:53Z