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    <link>https://community.bt.com/t5/Bills-Packages/Cancelled-order/m-p/2386980#M169830</link>
    <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;placed order for BT Full Fibre 100 on May 8th. Expected activation, failed, on May 22nd.&lt;/P&gt;&lt;P&gt;Apparently order cancelled, but no communication received about it, I'm still using the BT Fibre 1 with the contract expired on 18 May.&lt;/P&gt;&lt;P&gt;Regarding the Fibre 100 order, I have already received a new modem by post.&lt;/P&gt;&lt;P&gt;Thank you&lt;/P&gt;</description>
    <pubDate>Sun, 02 Jun 2024 12:51:53 GMT</pubDate>
    <dc:creator>Dett</dc:creator>
    <dc:date>2024-06-02T12:51:53Z</dc:date>
    <item>
      <title>Cancelled order</title>
      <link>https://community.bt.com/t5/Bills-Packages/Cancelled-order/m-p/2386980#M169830</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;placed order for BT Full Fibre 100 on May 8th. Expected activation, failed, on May 22nd.&lt;/P&gt;&lt;P&gt;Apparently order cancelled, but no communication received about it, I'm still using the BT Fibre 1 with the contract expired on 18 May.&lt;/P&gt;&lt;P&gt;Regarding the Fibre 100 order, I have already received a new modem by post.&lt;/P&gt;&lt;P&gt;Thank you&lt;/P&gt;</description>
      <pubDate>Sun, 02 Jun 2024 12:51:53 GMT</pubDate>
      <guid>https://community.bt.com/t5/Bills-Packages/Cancelled-order/m-p/2386980#M169830</guid>
      <dc:creator>Dett</dc:creator>
      <dc:date>2024-06-02T12:51:53Z</dc:date>
    </item>
    <item>
      <title>Re: Cancelled order</title>
      <link>https://community.bt.com/t5/Bills-Packages/Cancelled-order/m-p/2386982#M169831</link>
      <description>&lt;P&gt;This is just a customer to customer help forum, everyone here, including myself, are just customers.&lt;BR /&gt;&lt;BR /&gt;The only BT Employees are the forum moderators, who may offer to help.&lt;BR /&gt;&lt;BR /&gt;Try calling 0330 1234 150&lt;BR /&gt;&lt;BR /&gt;You can message BT using the "message us" links on the help pages. That is usually effective.&lt;BR /&gt;&lt;BR /&gt;&lt;A href="https://www.bt.com/help/contact-bt" target="_blank"&gt;https://www.bt.com/help/contact-bt&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Sun, 02 Jun 2024 12:55:20 GMT</pubDate>
      <guid>https://community.bt.com/t5/Bills-Packages/Cancelled-order/m-p/2386982#M169831</guid>
      <dc:creator>Keith_Beddoe</dc:creator>
      <dc:date>2024-06-02T12:55:20Z</dc:date>
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