https://community.bt.com/t5/Bills-Packages/BT-Reward-Card/m-p/2387132#M169857 <P>I had my Braodband installed on 3rd May. I am supposed to get a reward card. I have not received it.</P><P>When you call your phone lines the length of time to wait is always in excess of 30 mins and in some cases 1 hour.</P><P>Is there another way to reach the right people to correct this.&nbsp;</P><P>&nbsp;</P><P>Paul</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 03 Jun 2024 12:10:51 GMT webbp19 2024-06-03T12:10:51Z https://community.bt.com/t5/Bills-Packages/BT-Reward-Card/m-p/2387132#M169857 <P>I had my Braodband installed on 3rd May. I am supposed to get a reward card. I have not received it.</P><P>When you call your phone lines the length of time to wait is always in excess of 30 mins and in some cases 1 hour.</P><P>Is there another way to reach the right people to correct this.&nbsp;</P><P>&nbsp;</P><P>Paul</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 03 Jun 2024 12:10:51 GMT https://community.bt.com/t5/Bills-Packages/BT-Reward-Card/m-p/2387132#M169857 webbp19 2024-06-03T12:10:51Z https://community.bt.com/t5/Bills-Packages/BT-Reward-Card/m-p/2387145#M169859 <P>This is just a customer to customer help forum, everyone here, including myself, are just customers.<BR /><BR />The only BT Employees are the forum moderators, who may offer to help.<BR /><BR />Try calling 0330 1234 150<BR /><BR />You can message BT using the "message us" links on the help pages. That is usually effective.<BR /><BR /><A href="https://www.bt.com/help/contact-bt" target="_blank">https://www.bt.com/help/contact-bt</A></P> Mon, 03 Jun 2024 12:37:06 GMT https://community.bt.com/t5/Bills-Packages/BT-Reward-Card/m-p/2387145#M169859 Keith_Beddoe 2024-06-03T12:37:06Z