https://community.bt.com/t5/Bills-Packages/Activation-Day-Still-no-internet/m-p/2387644#M169983 <P>Hello,</P><P>BT should have activated my account yesterday and still no internet.</P><P>I've been calling today to find out what's going on with my order but after 20 I was cut off, since it was 9pm. I will have to call again and I think it will take a very long time to get connected.</P><P>No a great start failing on the connection after two weeks waiting to get connected.</P><P>Here my question... In you experience, is BT usually poor on keeping with their times?</P><P>I am wondering if it would be better to cancel my order if I am going to get into the wrong provider.</P><P>Your opinion would be welcome.</P><P>Thanks.</P> Wed, 05 Jun 2024 21:33:40 GMT maglez 2024-06-05T21:33:40Z https://community.bt.com/t5/Bills-Packages/Activation-Day-Still-no-internet/m-p/2387644#M169983 <P>Hello,</P><P>BT should have activated my account yesterday and still no internet.</P><P>I've been calling today to find out what's going on with my order but after 20 I was cut off, since it was 9pm. I will have to call again and I think it will take a very long time to get connected.</P><P>No a great start failing on the connection after two weeks waiting to get connected.</P><P>Here my question... In you experience, is BT usually poor on keeping with their times?</P><P>I am wondering if it would be better to cancel my order if I am going to get into the wrong provider.</P><P>Your opinion would be welcome.</P><P>Thanks.</P> Wed, 05 Jun 2024 21:33:40 GMT https://community.bt.com/t5/Bills-Packages/Activation-Day-Still-no-internet/m-p/2387644#M169983 maglez 2024-06-05T21:33:40Z https://community.bt.com/t5/Bills-Packages/Activation-Day-Still-no-internet/m-p/2387647#M169984 <P>Cancelling and moving to another ISP using openreach will just put you further back in openreach queue than you are now</P> <P>What broadband connection are you getting - FTTC fibre to street cab and copper to home or FTTP fibre to your home?</P> Wed, 05 Jun 2024 21:46:30 GMT https://community.bt.com/t5/Bills-Packages/Activation-Day-Still-no-internet/m-p/2387647#M169984 imjolly 2024-06-05T21:46:30Z https://community.bt.com/t5/Bills-Packages/Activation-Day-Still-no-internet/m-p/2387650#M169985 <P>I thought of moving to a provider that does not use Openreach, like Hyperoptic, which also provide in my area.</P><P>I signed for a full broadband package directly to my home.</P> Wed, 05 Jun 2024 22:12:13 GMT https://community.bt.com/t5/Bills-Packages/Activation-Day-Still-no-internet/m-p/2387650#M169985 maglez 2024-06-05T22:12:13Z https://community.bt.com/t5/Bills-Packages/Activation-Day-Still-no-internet/m-p/2387658#M169986 <P>This is just a customer to customer help forum, everyone here, including myself, are just customers.<BR /><BR />The only BT Employees are the forum moderators, who may offer to help.<BR /><BR />Try calling 0330 1234 150<BR /><BR />You can message BT using the "message us" links on the help pages. That is usually effective.<BR /><BR /><A href="https://www.bt.com/help/contact-bt" target="_blank">https://www.bt.com/help/contact-bt</A></P> Thu, 06 Jun 2024 04:55:10 GMT https://community.bt.com/t5/Bills-Packages/Activation-Day-Still-no-internet/m-p/2387658#M169986 Keith_Beddoe 2024-06-06T04:55:10Z https://community.bt.com/t5/Bills-Packages/Activation-Day-Still-no-internet/m-p/2387680#M169993 <P>Problem solved.</P><P>My internet was activated but they did not finish the paperwork that will get me notified that the line is active. They will do that on the coming days. I am connected to Internet now, and for me, that is enough <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>The person that attended me on Customer Service was very helpful.</P> Thu, 06 Jun 2024 08:53:00 GMT https://community.bt.com/t5/Bills-Packages/Activation-Day-Still-no-internet/m-p/2387680#M169993 maglez 2024-06-06T08:53:00Z