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Repayment plan

AshleighM24 — Thu, 06 Jun 2024 18:01:09 GMT

Hi, I set up a repayment plan on Friday and paid this months bill along with a partial payment but my services have been disconnected today, has this happened to anyone else?

Re: Repayment plan

Keith_Beddoe — Thu, 06 Jun 2024 18:08:28 GMT

This is just a customer to customer help forum, everyone here, including myself, are just customers and will not be able to deal with any issues relating to your account.

The only BT Employees are the forum moderators, who may offer to help, when everything else has been tried.

Try calling 0330 1234 150

You can message BT using the "message us" links on the help pages. That is usually effective.

https://www.bt.com/help/contact-bt

Re: Repayment plan

AshleighM24 — Thu, 06 Jun 2024 18:09:44 GMT

Im aware thank you 🙂 I was just looking to see if anyone else had been in the same situation before 🙂