https://community.bt.com/t5/Bills-Packages/Issue-trying-to-manage-Broadband-Products/m-p/2388183#M170085 <P>Will do. Many thanks...</P> Sun, 09 Jun 2024 14:48:18 GMT simrae 2024-06-09T14:48:18Z https://community.bt.com/t5/Bills-Packages/Issue-trying-to-manage-Broadband-Products/m-p/2388178#M170083 <P><FONT face="batang,apple gothic">I'm not sure where to post this, but over recent weeks I have been unable to go to the Manage Broadband Products (I can manage my other products with no problem).</FONT><BR /><BR /><FONT face="batang,apple gothic">I now get a message saying:</FONT></P><DIV class=""><H3>"Sorry, we can’t get your account details at the moment</H3></DIV><DIV class=""><P>We’re trying to fix the problem at the moment. Please come back later."<BR /><BR /><FONT face="batang,apple gothic" size="3">This has been going on for some weeks, so I think there must be more going on.</FONT></P><P><FONT face="batang,apple gothic" size="3">Thanks for your help...</FONT></P></DIV> Sun, 09 Jun 2024 14:33:25 GMT https://community.bt.com/t5/Bills-Packages/Issue-trying-to-manage-Broadband-Products/m-p/2388178#M170083 simrae 2024-06-09T14:33:25Z https://community.bt.com/t5/Bills-Packages/Issue-trying-to-manage-Broadband-Products/m-p/2388181#M170084 <P>Select the 'message now' option on this link <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A> to have a live chat with a billing guide, they'll get you sorted.</P> Sun, 09 Jun 2024 14:37:22 GMT https://community.bt.com/t5/Bills-Packages/Issue-trying-to-manage-Broadband-Products/m-p/2388181#M170084 Keith_Beddoe 2024-06-09T14:37:22Z https://community.bt.com/t5/Bills-Packages/Issue-trying-to-manage-Broadband-Products/m-p/2388183#M170085 <P>Will do. Many thanks...</P> Sun, 09 Jun 2024 14:48:18 GMT https://community.bt.com/t5/Bills-Packages/Issue-trying-to-manage-Broadband-Products/m-p/2388183#M170085 simrae 2024-06-09T14:48:18Z