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Text from 60118

Fattyray — Wed, 12 Jun 2024 07:29:36 GMT

Hi, I received a text supposedly from BT, does anyone know if this is a legit number?

Hello, BT here. We called as another customer wants to take over the services at your address on 06-Sep-2024. If this is correct reply YES, if it's not reply NO. If you'd rather talk to us about it, please call 0330 1234 150. Thanks.

Re: Text from 60118

Keith_Beddoe — Wed, 12 Jun 2024 07:44:16 GMT

@Fattyray

https://www.bt.com/help/landline/i-ve-just-got-a-text-from-61998-or-60204--is-this-a-genuine-mess

The number is not listed there.

I would call BT on the number given, to prevent your line being taken over.

Re: Text from 60118

Anonymous — Wed, 12 Jun 2024 07:46:28 GMT

The phone number is genuine so I'd call that. Even if it is legit I wouldn't rely on an automated process via text.

Although September is a long way off to be booking a takeover, even for a house move. A lot could go wrong with a move before then.

Re: Text from 60118

JohnC2 — Wed, 12 Jun 2024 08:09:39 GMT

Hi @Fattyray, thanks for posting and I've checked and the text is genuine. Therefore you should reply or call in to get the take over request cancelled if you're not moving.

Cheers

John

Re: Text from 60118

Fattyray — Wed, 12 Jun 2024 08:37:32 GMT

Thanks all!

Re: Text from 60118

Anonymous — Wed, 12 Jun 2024 08:41:51 GMT

In light of @JohnC2''s post, I'd text & then check by phone that it's a been cancelled a few days later. We have seen at least one instance recently where the move was cancelled, but went ahead anyway!