https://community.bt.com/t5/Bills-Packages/Access-Denied-but-with-email-login/m-p/2388977#M170247 <P>I'm getting the dreaded 'Access Denied'. I'm logging in with email and password.</P><P>Tried clearing cache/cookies. Same problem straight away.</P><P>Tried to get a new BTID (if that might help), but then when I type my account number in, I get</P><P><SPAN>"Sorry, we didn't find a billing account matching that number. Please try again."</SPAN></P><P>What am I doing wrong?</P> Fri, 14 Jun 2024 07:59:27 GMT Equiton4945 2024-06-14T07:59:27Z https://community.bt.com/t5/Bills-Packages/Access-Denied-but-with-email-login/m-p/2388977#M170247 <P>I'm getting the dreaded 'Access Denied'. I'm logging in with email and password.</P><P>Tried clearing cache/cookies. Same problem straight away.</P><P>Tried to get a new BTID (if that might help), but then when I type my account number in, I get</P><P><SPAN>"Sorry, we didn't find a billing account matching that number. Please try again."</SPAN></P><P>What am I doing wrong?</P> Fri, 14 Jun 2024 07:59:27 GMT https://community.bt.com/t5/Bills-Packages/Access-Denied-but-with-email-login/m-p/2388977#M170247 Equiton4945 2024-06-14T07:59:27Z