https://community.bt.com/t5/Bills-Packages/How-do-I-delete-an-old-account-from-my-BT-ID/m-p/2389115#M170287 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/336842">@Penfold3</a>&nbsp;</P> <P>Select the 'message now' option on this link <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A> to have a live chat with a billing guide, they can do it.</P> Fri, 14 Jun 2024 15:55:46 GMT Keith_Beddoe 2024-06-14T15:55:46Z https://community.bt.com/t5/Bills-Packages/How-do-I-delete-an-old-account-from-my-BT-ID/m-p/2389112#M170286 <P>I have an old BT account on my BT ID which it keeps defaulting to, meaning I can't access various parts of my app etc on my live account. How do I get this old account removed, please?</P> Fri, 14 Jun 2024 15:43:47 GMT https://community.bt.com/t5/Bills-Packages/How-do-I-delete-an-old-account-from-my-BT-ID/m-p/2389112#M170286 Penfold3 2024-06-14T15:43:47Z https://community.bt.com/t5/Bills-Packages/How-do-I-delete-an-old-account-from-my-BT-ID/m-p/2389115#M170287 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/336842">@Penfold3</a>&nbsp;</P> <P>Select the 'message now' option on this link <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A> to have a live chat with a billing guide, they can do it.</P> Fri, 14 Jun 2024 15:55:46 GMT https://community.bt.com/t5/Bills-Packages/How-do-I-delete-an-old-account-from-my-BT-ID/m-p/2389115#M170287 Keith_Beddoe 2024-06-14T15:55:46Z