https://community.bt.com/t5/Bills-Packages/Been-cut-off-four-times-waited-over-to-hours-in-total-how-do-I/m-p/2389874#M170449 <P>Need to get a line activated for elderly lady who has a care pendant and requires phone line for the connection to the care provider system.&nbsp; Finding it impossible to get through to the right department who can help.&nbsp;</P> Wed, 19 Jun 2024 09:20:56 GMT Susan1231 2024-06-19T09:20:56Z https://community.bt.com/t5/Bills-Packages/Been-cut-off-four-times-waited-over-to-hours-in-total-how-do-I/m-p/2389874#M170449 <P>Need to get a line activated for elderly lady who has a care pendant and requires phone line for the connection to the care provider system.&nbsp; Finding it impossible to get through to the right department who can help.&nbsp;</P> Wed, 19 Jun 2024 09:20:56 GMT https://community.bt.com/t5/Bills-Packages/Been-cut-off-four-times-waited-over-to-hours-in-total-how-do-I/m-p/2389874#M170449 Susan1231 2024-06-19T09:20:56Z https://community.bt.com/t5/Bills-Packages/Been-cut-off-four-times-waited-over-to-hours-in-total-how-do-I/m-p/2389885#M170453 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/337021">@Susan1231</a>&nbsp;</P> <P>Its quicker to do it online, and you should get an activation date.</P> <P><A href="https://www.bt.com/landline/deals/" target="_blank">https://www.bt.com/landline/deals/</A></P> <P>As all phone lines are now carried over Digital Voice, you need&nbsp; to check with the care pendant provider, that their system is compatible with BT Digital Voice.</P> <P>&nbsp;</P> Wed, 19 Jun 2024 10:16:25 GMT https://community.bt.com/t5/Bills-Packages/Been-cut-off-four-times-waited-over-to-hours-in-total-how-do-I/m-p/2389885#M170453 Keith_Beddoe 2024-06-19T10:16:25Z