Issues on MyBT with multiple account numbers

george_alexandros — Fri, 21 Jun 2024 14:13:44 GMT

Is anybody else having issues with old account numbers on MyBT - just seems to keep automatically flitting between different older ones (despite me choosing my current one) and some tabs are fixed on older account numbers that I cannot change. I just want to see my current one for all tabs..

Re: Issues on MyBT with multiple account numbers

JohnC2 — Fri, 21 Jun 2024 16:01:04 GMT

Hi @george_alexandros, you can't delete the old accounts from your BTID.

You can either set up a new BTID with a different email address for your active account, or have your BTID deleted and you can set it up again 24hrs after the deletion is completed.
If you have another email address you can use for a new BTID for your active account you can set it up here: Create BT ID
If you don't have another email address you can use let me know.

Cheers

John

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Issues on MyBT with multiple account numbers

Re: Issues on MyBT with multiple account numbers