My BT app displays "Sorry we can't show your plan details, extras or passes right now"

butler666 — Thu, 27 Jun 2024 08:46:58 GMT

My BT app displays "Sorry we can't show your plan details, extras or passes right now".

I'm seeing this when trying to access your products then mobile.

I'm getting a similar message via web access when trying to manage my add-ons.

"Unable to process request Sorry, we’re not able to process this request at the moment. Please try again later".

Tried deleting the app and reinstalling logging out / on no good.

Tried waiting 24 hours still the same.

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