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I AM NOT A CUSTOMER BUT RECEIVING EMAILS

Anonymous — Thu, 27 Jun 2024 14:09:29 GMT

I am not a BT COMM customer. When I started the emails I couldn't figure out how to email and let the BT Comm know. When I saw that the person had obviously had BT COMM at their house I figured you had a way to communicate with them. Now I'm getting emails about payment needed now. I do not want emails coming from some collection place. How do I stop these emails from coming?

Re: I AM NOT A CUSTOMER BUT RECEIVING EMAILS

Keith_Beddoe — Thu, 27 Jun 2024 15:19:53 GMT

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

Re: I AM NOT A CUSTOMER BUT RECEIVING EMAILS

Anonymous — Thu, 27 Jun 2024 15:29:25 GMT

Thank you. I appreciate it. I'm about 5 hours behind here so I know it might not happen today since I'm going to be out and about.

Re: I AM NOT A CUSTOMER BUT RECEIVING EMAILS

DavidM — Thu, 27 Jun 2024 15:54:09 GMT

Hi @Anonymous and welcome.

I'm sorry you're receiving these emails. I'll be happy to look into this for you. Please check your inbox for my message and drop me over as much detail as possible.

Cheers

David