This topic

Can't Log In

littleowl1957 — Fri, 28 Jun 2024 17:38:08 GMT

Rang BT 23.06.24,as I had not received an email that my bill was ready.

Bt siad they had an issue and it would be sorted in a couple of days.

28.06.24 still can't log in ?

Re: Can't Log In

JohnC2 — Fri, 28 Jun 2024 18:28:44 GMT

Hi @littleowl1957, sorry you can't view your bill. Please get back in touch with us by using the 'Message now' option on this page: Broadband | BT Help. If the fault with your MyBT is not resolved they will be able to send you a paper copy this time.

Cheers

John

Re: Can't Log In

littleowl1957 — Sat, 29 Jun 2024 12:01:34 GMT

Thank you John,

I have been on a chat call for the last 2 hours and the problem is not resolved, and BT are wanting to charge me £3 for a paper bill to be sent.

Once our BT contract comes to an end we will be finding another supplier.