https://community.bt.com/t5/Bills-Packages/Re-My-BT-login/m-p/2392734#M170925 I am having the same problem, but can't login on laptop or mobile using the app. I have tried reseting the password, it does not work so contacting BT on 0330 1234 150 and they say the problem is at their end and I waited 24 hours and was told I should be able to reset password nothing happened. So I telephoning them again. Thu, 04 Jul 2024 16:08:13 GMT Douglas293 2024-07-04T16:08:13Z https://community.bt.com/t5/Bills-Packages/Re-My-BT-login/m-p/2392734#M170925 I am having the same problem, but can't login on laptop or mobile using the app. I have tried reseting the password, it does not work so contacting BT on 0330 1234 150 and they say the problem is at their end and I waited 24 hours and was told I should be able to reset password nothing happened. So I telephoning them again. Thu, 04 Jul 2024 16:08:13 GMT https://community.bt.com/t5/Bills-Packages/Re-My-BT-login/m-p/2392734#M170925 Douglas293 2024-07-04T16:08:13Z