This topic

Problem when seeing my EE broadband deals

crozza-9 — Wed, 01 May 2024 12:02:37 GMT

I logged into my account today and seen i have a option to upgrade to EE broadband, But when i go to click it, it loads for 5 seconds then comes up

'Sorry, something went wrong on our end

We’re working to fix this. Please try again later.'

Is there anyway i can fix this?

Re: Problem when seeing my EE broadband deals

James_L — Thu, 16 May 2024 09:41:39 GMT

Same issue here.

Re: Problem when seeing my EE broadband deals

edwas13 — Mon, 03 Jun 2024 10:41:59 GMT

I'm also seeing the same issue. Any ETA on a fix?

Re: Problem when seeing my EE broadband deals

Mallad — Mon, 03 Jun 2024 13:03:19 GMT

Never worked for me - been clicking that link for weeks.

Re: Problem when seeing my EE broadband deals

crozza-9 — Thu, 20 Jun 2024 17:56:18 GMT

Still not working, nearly 2 months later

Re: Problem when seeing my EE broadband deals

kevinpaulwest — Thu, 04 Jul 2024 16:43:48 GMT

Same issue for me...

Has anyone bothered to ring and see how good the deals are?

I'm too lazy 😂

Re: Problem when seeing my EE broadband deals

blox — Thu, 29 Aug 2024 15:55:06 GMT

Stopped getting that message now just says

Blocked

Re: Problem when seeing my EE broadband deals

Ali_A — Fri, 30 Aug 2024 10:09:57 GMT

Hi @blox
It may be worth giving Customer Care team a call who can check why you're no longer seeing an offer to change from BT to EE Broadband.
They can also go through the deal options with you too. Contact us

Ali