This topic https://community.bt.com/t5/Bills-Packages/Unable-to-access-bills-through-my-bt-app-without-fully-logging/m-p/2393954#M171122 <P>Can anyone help with or can a moderator ask app support to investigate this issue below&nbsp;</P><P>If I login to the app I am able to view my bill once but then the next time I go back into the app the next time I want to view my bill I get presented with the following image&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0422.png" style="width: 750px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/84939iCAB0712830DBC0BB/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0422.png" alt="IMG_0422.png" /></span></P><P> </P><P><SPAN>The&nbsp;</SPAN><SPAN>only way I can remove it is to log out fully and log back in but this only allows me one viewing of the bill before the error message and cycle of logging out and in again returns&nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>anyone else had this issue&nbsp;</SPAN></P> Thu, 11 Jul 2024 14:13:10 GMT BSF74 2024-07-11T14:13:10Z Unable to access bills through my bt app without fully logging out and back in again https://community.bt.com/t5/Bills-Packages/Unable-to-access-bills-through-my-bt-app-without-fully-logging/m-p/2393954#M171122 <P>Can anyone help with or can a moderator ask app support to investigate this issue below&nbsp;</P><P>If I login to the app I am able to view my bill once but then the next time I go back into the app the next time I want to view my bill I get presented with the following image&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0422.png" style="width: 750px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/84939iCAB0712830DBC0BB/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0422.png" alt="IMG_0422.png" /></span></P><P> </P><P><SPAN>The&nbsp;</SPAN><SPAN>only way I can remove it is to log out fully and log back in but this only allows me one viewing of the bill before the error message and cycle of logging out and in again returns&nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>anyone else had this issue&nbsp;</SPAN></P> Thu, 11 Jul 2024 14:13:10 GMT https://community.bt.com/t5/Bills-Packages/Unable-to-access-bills-through-my-bt-app-without-fully-logging/m-p/2393954#M171122 BSF74 2024-07-11T14:13:10Z