https://community.bt.com/t5/Bills-Packages/Returning-my-BT-kit/m-p/2393993#M171128 <P>Hi</P><P>&nbsp;</P><P>I have received an email on 4th July 2024 to say that I need to return my kit. I have not received any return bag. Also when I log into BT account, there is no link anywhere to click to say 'return your BT kit' as recommended in the email. Please send me the return envelope to return my BT kit</P><P>Thanks</P><P>&nbsp;</P> Thu, 11 Jul 2024 19:10:09 GMT Ruthie80 2024-07-11T19:10:09Z https://community.bt.com/t5/Bills-Packages/Returning-my-BT-kit/m-p/2393993#M171128 <P>Hi</P><P>&nbsp;</P><P>I have received an email on 4th July 2024 to say that I need to return my kit. I have not received any return bag. Also when I log into BT account, there is no link anywhere to click to say 'return your BT kit' as recommended in the email. Please send me the return envelope to return my BT kit</P><P>Thanks</P><P>&nbsp;</P> Thu, 11 Jul 2024 19:10:09 GMT https://community.bt.com/t5/Bills-Packages/Returning-my-BT-kit/m-p/2393993#M171128 Ruthie80 2024-07-11T19:10:09Z https://community.bt.com/t5/Bills-Packages/Returning-my-BT-kit/m-p/2393996#M171129 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/337992">@Ruthie80</a>&nbsp;</P> <P>If you call BT Billing 0330 1234 150 you can request a returns bag.</P> Thu, 11 Jul 2024 19:31:15 GMT https://community.bt.com/t5/Bills-Packages/Returning-my-BT-kit/m-p/2393996#M171129 Keith_Beddoe 2024-07-11T19:31:15Z