https://community.bt.com/t5/Bills-Packages/Returned-items/m-p/2394240#M171170 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/338051">@Reikihealer74</a>&nbsp;</P> <P>Welcome to this user forum for BT Residential phone and broadband customers.</P> <P>It has been taking weeks, but if you get a reminder, then call BT with your proof of postage, and they will update the database.</P> Sat, 13 Jul 2024 13:18:49 GMT Keith_Beddoe 2024-07-13T13:18:49Z https://community.bt.com/t5/Bills-Packages/Returned-items/m-p/2394238#M171169 <P>How long does it take to get the items sent back to the distribution centre uploaded on to the system. I'm only asking as mine were received on Thursday and still showing as awaiting return.&nbsp;</P> Sat, 13 Jul 2024 13:15:03 GMT https://community.bt.com/t5/Bills-Packages/Returned-items/m-p/2394238#M171169 Reikihealer74 2024-07-13T13:15:03Z https://community.bt.com/t5/Bills-Packages/Returned-items/m-p/2394240#M171170 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/338051">@Reikihealer74</a>&nbsp;</P> <P>Welcome to this user forum for BT Residential phone and broadband customers.</P> <P>It has been taking weeks, but if you get a reminder, then call BT with your proof of postage, and they will update the database.</P> Sat, 13 Jul 2024 13:18:49 GMT https://community.bt.com/t5/Bills-Packages/Returned-items/m-p/2394240#M171170 Keith_Beddoe 2024-07-13T13:18:49Z https://community.bt.com/t5/Bills-Packages/Returned-items/m-p/2394241#M171171 <P>Thank you for the response&nbsp;</P><P>&nbsp;</P> Sat, 13 Jul 2024 14:16:37 GMT https://community.bt.com/t5/Bills-Packages/Returned-items/m-p/2394241#M171171 Reikihealer74 2024-07-13T14:16:37Z