https://community.bt.com/t5/Bills-Packages/Paid-bill-but-service-still-suspended/m-p/2394863#M171243 <P>Hi,</P><P>&nbsp;</P><P>As of late last night my internet has been suspended and on my account it's saying I owe over 2x the amount my bill is? I have been paying on the 15-17th every month, other than one month of which I had paid the overdue charge. This has happened two times already and I am getting extremely frustrated that this issue is a regular occurrence with BT. The live chats are offline, and I can barely get a connection due to the fact mobile data is limited where I am located. Is there anything that can be done on here? I have proof of bank transaction logs and I would like my service reinstated ASAP as I rely on my connection for work.&nbsp;</P><P>&nbsp;</P><P>Thanks.</P> Tue, 16 Jul 2024 20:42:04 GMT kimdrdolittle 2024-07-16T20:42:04Z https://community.bt.com/t5/Bills-Packages/Paid-bill-but-service-still-suspended/m-p/2394863#M171243 <P>Hi,</P><P>&nbsp;</P><P>As of late last night my internet has been suspended and on my account it's saying I owe over 2x the amount my bill is? I have been paying on the 15-17th every month, other than one month of which I had paid the overdue charge. This has happened two times already and I am getting extremely frustrated that this issue is a regular occurrence with BT. The live chats are offline, and I can barely get a connection due to the fact mobile data is limited where I am located. Is there anything that can be done on here? I have proof of bank transaction logs and I would like my service reinstated ASAP as I rely on my connection for work.&nbsp;</P><P>&nbsp;</P><P>Thanks.</P> Tue, 16 Jul 2024 20:42:04 GMT https://community.bt.com/t5/Bills-Packages/Paid-bill-but-service-still-suspended/m-p/2394863#M171243 kimdrdolittle 2024-07-16T20:42:04Z