https://community.bt.com/t5/Bills-Packages/Claiming-Reward/m-p/2395220#M171292 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/338210">@Morgsx</a>&nbsp;</P> <P>Welcome to this user forum for BT Residential phone and broadband customers.</P> <P>A recent post from a moderator recommended to try this.</P> <P>"If you message us from the <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank" rel="nofollow noopener noreferrer">Contact Us pages</A> a guide will be able to help you with that"</P> <P>Give that a try.</P> Thu, 18 Jul 2024 13:44:41 GMT Keith_Beddoe 2024-07-18T13:44:41Z https://community.bt.com/t5/Bills-Packages/Claiming-Reward/m-p/2395201#M171288 <P>Hi I’ve recently joined bt and keep getting emails and texts to claim my reward but when I click the link it takes me to the homepage to login. I do this and it doesn’t log me in just takes me back to the Home Screen. I’ve been trying the best part of a week now. If anyone could help would be amazing Thankyou.&nbsp;</P> Thu, 18 Jul 2024 13:14:17 GMT https://community.bt.com/t5/Bills-Packages/Claiming-Reward/m-p/2395201#M171288 Morgsx 2024-07-18T13:14:17Z https://community.bt.com/t5/Bills-Packages/Claiming-Reward/m-p/2395220#M171292 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/338210">@Morgsx</a>&nbsp;</P> <P>Welcome to this user forum for BT Residential phone and broadband customers.</P> <P>A recent post from a moderator recommended to try this.</P> <P>"If you message us from the <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank" rel="nofollow noopener noreferrer">Contact Us pages</A> a guide will be able to help you with that"</P> <P>Give that a try.</P> Thu, 18 Jul 2024 13:44:41 GMT https://community.bt.com/t5/Bills-Packages/Claiming-Reward/m-p/2395220#M171292 Keith_Beddoe 2024-07-18T13:44:41Z