This topic

Upgrade

Welshgaz — Sat, 20 Jul 2024 11:21:23 GMT

If I upgrade when I have 6 months left on current plan will I be charged for the both

Re: Upgrade

gg30340 — Sat, 20 Jul 2024 11:26:19 GMT

No. Not if it is an upgrade on what you have. You will only be charged for the upgrade package once it starts.

Re: Upgrade

Welshgaz — Sat, 20 Jul 2024 11:28:15 GMT

Thanks

Re: Upgrade

Welshgaz — Sat, 20 Jul 2024 11:30:03 GMT

It's from fibre 1 to the halo

Re: Upgrade

chrisjp — Sat, 20 Jul 2024 12:03:44 GMT

Be wary of "upgrading" to HALO. It offers very little above standard deals and the monthly cost is typically twice what is offered to new customers on non HALO deals.

Re: Upgrade

Welshgaz — Sat, 20 Jul 2024 12:06:45 GMT

I get poor Internet were I am with the fibre 1 so thought by upgrading I might get better Internet connection

Re: Upgrade

imjolly — Sat, 20 Jul 2024 12:08:25 GMT

Halo is not actually an upgrade but an add-on which may result in the start of a new contract. If there is any chance that FTTP will be available in near future then I wouldn't bother with Halo

Re: Upgrade

Pete31 — Sat, 20 Jul 2024 13:11:45 GMT

If you can't get Fibre 2 then Fibre 1 might be the best you can get until FTTP becomes available.

Re: Upgrade

licquorice — Sat, 20 Jul 2024 14:21:03 GMT

@Welshgaz

Halo WILL NOT improve your internet connection, it is just a benefits package.