This topic

Xbox Activation

Aitor — Sun, 21 Jul 2024 12:57:19 GMT

I'm attempting to activate my 6-month Xbox gaming pass offer under my account's products section, but it keeps telling me the service is in "maintenance".

"We're sorry the system is down for maintenance, you can submit your activation request by calling us on 0330 1234 150 choose option 1 and then option 2."

Is there anyone who can assist me in activating the offer?

Re: Xbox Activation

imjolly — Sun, 21 Jul 2024 13:05:53 GMT

when was your activation date? you need to wait until the 14 day cooling off period has passed and then access MYBT using pc/laptop not using the app

Re: Xbox Activation

Aitor — Sun, 21 Jul 2024 13:08:58 GMT

My activation date was 4th of July, 2024, the Email of confirmation was sent on 5th of July, is been already 2 weeks from then.

Re: Xbox Activation

imjolly — Sun, 21 Jul 2024 13:17:58 GMT

did you phone CS number provided? it can take a few more days past the 14 days before content partners appears

Re: Xbox Activation

Aitor — Sun, 21 Jul 2024 13:22:42 GMT

I waited 47mins and they told me that "0330 1234 150" is not the department that handles those services.